About 2 minutes in the example comes up re: social media.
Dell & Starbucks are two notable examples I can come up with that are utilizing social media to re-connect with their customers and look for ways to improve their operations. When it doubt ASK THE CUSTOMER!
Dan Ross
http://www.BetterBizIdeas.com
Showing posts with label SBUX. Show all posts
Showing posts with label SBUX. Show all posts
Tuesday, November 11, 2008
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